CONTACT US

If you wish to pick up in Broome there is no shipping charge.

Shipping is automatically calculated if you use our online shop and is charged at cost. We do not add a margin or profit from shipping.

Occasionally shipping charges may vary from the amount charged at checkout – if this occurs we will contact you to discuss the options. 

We accept the following payment methods:

1. Direct Bank Deposit (Australia only),
2. Cash on pickup,
3. Mastercard & Visa via Stripe (an Australian secure payment processing system).
4. PayPal (in Australian dollars) – Paypal accepts a number of different credit cards including American Express, Visa & Mastercard plus they have an e-cheque system.
5. International Payments – can be made by Stripe or PayPal for accepted countries.

We create and process orders as fast as possible,

Creating the items and processing times can vary between 1-14 business days depending on the volume of orders we are receiving – around holidays times and coming up to Christmas, Easter & Mother’s Day can be especially busy.

We use Stripe (a payment gateway) and Paypal (which is one of the worlds most recognised & safe methods of credit card payment). All credit card information is transmitted via secure industry standard 1024 bit SSL encryption provided by Stripe and Paypal.

Yes! If you are looking for something that is not listed on the site, you may still email or phone us as we can do our best to create your item.

Additions or alterations to orders are possible once an order is placed. If you do need a change or addition, we reserve the right to refuse if we have already started making the item.

We do not accept cancellations and returns for custom-made items. Cancellations are only possible prior to the start of manufacture.